Education

Less-Stress Practice

Books and Products

Discover the Secret to Boosting Patient Loyalty, Winning More Referrals and Serving Patients the Way You Always Dreamed It Could Be When You Attend…

How to Create an Exceptional
Patient Experience

An Idea-Packed Half-Day Seminar for Doctors, Dentists and Other Independent Medical Professionals Who Want to:

FR: Travis Frederickson,
Founder, C4 Practice Services
RE: Thriving in the New Healthcare Industry

Dear Doctor,

Heath care isn’t what it used to be, is it?

Great care is no longer enough to keep patients from defecting.

You have to work harder (and spend more money) to attract new patients … because it’s difficult to stand out from the competition.

And with greater demand for healthcare services, it’s challenging to find – and keep – quality personnel.

Most business consultants swear that the best way to fix these woes is to define your financial goals … and then plot strategies to increase profits generated by each patient. That way, you’ll have more money to invest in marketing, hire administrative staff, and fairly compensate yourself.

But the owners of thriving practices have discovered that something completely different is the ticket to greater success in today’s rapidly changing healthcare economy…

Creating an Exceptional Patient Experience

Whether you want admit it or not … healthcare has become a commodity.

Patients have choices – lots of them. Having the right skills, training and experience is not enough to distinguish yourself … because patients expect that every healthcare provider has technical skill.

... Read More

How to Create an Exceptional Patient Experience

During this half-day educational seminar for practice owners and key personnel, you’ll discover what patients really expect from healthcare providers – and how you can design and deliver an exceptional experience for your patients.

... Read More

What You’ll Learn

Reserve your place in this limited-seating workshop, and in just 3 hours, you’ll discover:

  • Why and how your patients’ loyalty to your technical expertise has transitioned instead into loyalty to a healthcare experience
  • The 4 key areas that make up the patient experience
  • What it means to create a Big Picture … and why every practice, no matter its size, needs one
... Read More

Who Should Attend

How to Create an Exceptional Patient Experience is for independent medical, dental and other healthcare practices that want to gain an advantage in our new, more competitive market.

... Read More

Meet Your Patient Experience Guide

Travis Frederickson is the founder and president of C4 Practice Services, a consulting firm focused on the Patient Experience for both dental and medical practices, and author of The Patient Experience: 4 Lessons from Disney to Dentistry.

... Read More

Bring Your Team and Save

Tuition for How to Create an Exceptional Patient Experience is only $99. That’s an investment you’ll easily recoup by getting only one patient to return for a second visit … or by earning a referral from a delighted patient.

... Read More

Gain the Competitive Advantage in Your Market

Healthcare is changing rapidly. Consumers are in the driver’s seat. And they have no qualms about taking their business elsewhere if you don’t provide an experience that makes them feel valued, respected, and well cared-for.

... Read More